CUSTOMER CARE

We want to treat you like gold because well... you deserve it! At Golden Silk Boutique, we strive to serve our guests with the most unique and exceptional type of customer service. Tell us if we're not treating you right. Feel free to contact us for any questions, concerns, or inquiries about our services or your orders.

 

We are always there for you!

 

Call/Text us at

847-807-5079

or send us an email to:

info@goldensilkboutique.com

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RETURNS

All returns are 100% refundable as long as the item is returned to our store within 30 days after the time of purchase. If for any reason, (because we know you can get busy) you are not able to return it within 30 days, we will provide you with an exchange or store credit.

FAQ

Do you provide International delivery?

 

Yes, we do! Please send an email to info@goldensilkboutique.com for details on shipping costs and delivery timing.

 

How do I return an item?

 

You can return an item by visiting us at any one of our stores or through shipping. Please see Store Locations for shipping address details.

 

What if I receive an item with a distinct stain or that has been clearly damaged?

 

No worries! As long as it is wasn't you, we will inspect your item at any one of our stores and either provide you with an exchange or full refund.

How do I track my order?

 

Please send an email to info@goldensilkboutique.com to track the status of your order. 

 

How can I contact you?

 

You can contact us via email, phone, or text message. Please see above or below for contact information.

 

 

Do you provide outfits for brides or wedding ceremonies?

 

Yes we do! You can visit us at any one of our stores to see a handful of our bridal and groom collections.